Customer Support

How do I resend a Survey?

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How Reopen a Survey:

  • If the Survey is closed, go to Communications > Surveys.
  • Click the spyglass next to the desired Survey's name.
  • Click the Reopen Survey button.
  • Click here for more information on Surveys.

How to resend a Survey link:

  • Go to Communications > Send Communication.
  • Select the box next to each list or person you want to receive your communication. 
  • Click the Next button.
  • On the Create Your Message page, click the Links dropdown in the toolbar.
  • Expand Anonymous Surveys to grab your survey link by clicking on the survey. 
  • Once you are ready, click Next to finalize your sending options before sending the message.
Have more questions? Submit a request

Comments

  • Avatar
    Keith Mescha

    What if it's not an anonymous survey and you want to resend?

  • Avatar
    Helene Harris

    Hi Keith,

    Since you are sending the survey to a targeted list (ie. it's not anonymous), you can copy the Survey and send it out to a new list or person.

    Regards,
    Helene
    TeamSideline

  • Avatar
    Keith Mescha

    But I want to resend to the original list and the original survey. Is this not possible? I tried to copy the survey to resend but the questions did not copy over.

  • Avatar
    Helene Harris

    Hi Keith,

    I just checked your site and I see the questions are there (unless you added them manually). To resend, you have to do what you did - first copy the survey then send to the original or different list.

    Regards,
    Helene
    TeamSideline