Customer Support

Why isn't my playoff bracket updating?


If you are unable to enter scores or have your team names populate for your Playoff games, make sure to check that none of your games in your regular or playoff schedule have their disposition set to "Not Played." If you do, you will need to change the games disposition to one of the following: "Score not Kept" or "Canceled".

How to change a game's disposition:

  • Go to the Division's Standings page.
  • Click the Edit Score button.
  • For Disposition, use the drop down to select  "Score not Kept" or "Canceled".
  • Click the Save button.

Once all of the game's dispositions have been set to "Score not Kept" or "Canceled" the bracket will update and you will be able to input your scores.



Have more questions? Submit a request