Customer Support

Service Fee & Transaction Summary shows a negative balance


The Service Fee & Transaction Summary page maintains a running balance between TeamSideline and your organization.

A positive balance shows registration funds TeamSideline has collected on your behalf minus our service fees.

A negative balance usually occurs when you use your own merchant account provider or our preferred merchant account vendor -- where payments get deposited directly to your banking institution.

The service fees for enrollments will accrue for each enrollment.  If a negative balance of > $100, TeamSideline when send you an invoice to pay the balance.

If you have further questions, please contact your TeamSideline representative.

Have more questions? Submit a request