At TeamSideline, we have three levels of support coverage:
- Full Support = Monday – Friday business hours (7am to 5pm PT) by phone and email except for holidays as defined below as Limited Support.
- Evening Support = Monday – Friday evening hours (5pm PT to 7pm PT) by phone and email except for holidays as defined below as Limited Support.
- Weekend Support = If calling, please leave a message or email firstname.lastname@example.org and a TeamSideline staff member will followup with you.
- Limited Support = Monitoring and responding to critical items only. Limited Support applies to the following holidays:
- New Years Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Post-Thanksgiving Day
- Christmas Eve
- Christmas Day
Our toll free support phone line is (888) 9LEAGUE Ext. 1 (888-953-2483 ext 1) or email us at email@example.com.