Customer Support

TeamSideline Policy Regarding Customers With Past Due Accounts


This article contains information regarding action taken by TeamSideline with Sites that belong to customers with past due invoices.

Sites are shut down if past due one month after the site expiration month.

For example:

A site has been paid through February.

This means a renewal invoice is sent January 1st with terms on net 30 days.

One months after February is March, so April 1st the Site is shut down, which is 90 days after the invoice date.

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