Customer Support

How do I accept a Player/Team off of the Waitlist?


To Accept Waitlist Enrollments:

  • Go to Reports > Report Dashboards > Enrollments or Team Enrollments.
  • Click the Dashboard Configuration button, select the appropriate fields, and make sure Waitlisted Enrollments is selected for Enrollment Status.
  • Click the Apply button.
  • To change a Waitlist Enrollment to an Accepted Enrollment, select the Edit Enrollment link, click the Accept Enrollment button, then the Confirm Accept button.
    • Note: This will automatically send an email to the customer unless you uncheck the appropriate box.
Have more questions? Submit a request