Customer Support

Can I edit the Team Site Welcome Email?


Their is currently not an option to edit the Team Site Welcome email, it is pre-built. We have plans on making this an option in a future release. We have provided a work around below in the meantime.


How to create your own Team Site Welcome Email:


1. Turn off the Automated Team Site Welcome Email:

  • Go to Programs > Configurations > Team Sites.
  • For Announcement Email, use the drop down to select No.
  • Click the Save button.

2. Create your own email and send to your desired Program:

  • Once you have all your Team Sites ready to go you can create your own email to send to the registrants in the Program.
  • Go to Communications > Send Communication.
  • Expand "Registrations - Current Programs" and select desired recipients.
  • Once you have selected the desired recipients, click the Next button.
  • On the Create your Message page, create your desired message.
  • Once ready, click the Send button to send the email letting the registrants know about their Team Sites.
Have more questions? Submit a request