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How to buy an add-on for an existing registration (parents)

  • Updated

To buy an add-on, such as a uniform or a fundraiser item, for a registration you already have, sign in on your organization's website and go to My Account > Enrollments. Choose the item under Available Add-Ons on that registration's row, add it to your cart and check out. Add-ons are offered only while that registration is still open, or until a later date your organization sets.

Applies to: Parents and players with an accepted registration · All plans · Registration programs that offer add-ons

Where: Your organization's website (signed in) > My Account > Enrollments

Buy an add-on

  1. Go to your organization's website and sign in.
  2. Go to My Account > Enrollments. The table lists the registrations on your account with their Date, Enrollee, Enrollment, Team, Add-Ons and Paid. If you have more than 10, type part of a name in the box under Enrollment or Team to find one.
  3. In the registration's Add-Ons column, open the list under Available Add-Ons: and choose the item.
  4. Click the green arrow next to the list ("Click to Add to your Cart").
  5. Some items need more details: a choice such as a size, text such as a name for a jersey, a quantity or an amount. For those, the Enrollment Add-On page opens. Fill in the fields and click Add to Cart.
  6. On your cart, click Proceed to Checkout.
  7. Enter your payment information and click Place Order.

What you'll see: when the item goes in your cart, "Your enrollment add-on has been added to the cart. Click the Checkout button to complete your order." After you place the order, the item is listed in the registration's Add-Ons column, with any choices you made.

Why you don't see an add-on

  • There's no Available Add-Ons list on the row. No add-ons can be bought for that registration right now. The reasons below explain why.
  • Registration has closed. Add-ons are offered while registration for that offering is open. After that, they're offered only if your organization set a later date for buying add-ons, and only until that date (buying stops at the start of that day). Otherwise, contact your organization. Their staff can add the item to your registration for you.
  • The registration isn't accepted yet. A waitlisted registration shows "Waitlisted***" in the Add-Ons column, and a canceled one shows "Cancelled***". Add-ons can be bought once the registration is accepted.
  • The item isn't offered with this registration. Each add-on is set up for certain offerings, and for players or for volunteers, so it can be offered with one registration and not another.
  • You already bought it. An item you've bought for a registration isn't listed again for it, unless your organization lets families buy that item again.
  • "(already purchased this season)" appears next to an item. It's a fee charged once per family each season, and someone on your account has already paid it. It can't be selected.

If it doesn't work

  • "Enrollment add-on selection is required." Choose an item in the list before you click the arrow.
  • "Please select a (choice)." or "(prompt) field is required." On the Enrollment Add-On page, choose the option or type the text the item asks for.
  • "Quantity field is required." Enter how many you want.
  • "There is currently no availability for (item)." or "There is only (number) available item(s)." The item, or that choice, has sold out or is running low. Pick another choice or a smaller quantity, or contact your organization.
  • "The enrollment add-on selected cannot be combined with the other items in your cart. Continue with your current order, and then place another order with this enrollment add-on afterwards." or "The required payment type is different than other cart items. Please place a separate order for this item." Check out what's already in your cart first, then buy the add-on in a new order.

Good to know

  • To change the size or the text on an add-on you've already bought, contact your organization. Their staff can change it on your order.
  • Registration coupon codes don't discount add-ons.
  • If your organization has put a credit on your account, you can use it for the add-on at checkout: check "Yes, apply my account credit to this order." (see How to Apply Credit towards an Order).

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