Register your child on your organization's own website. Sign in (or create an account), add your child to your account, choose the program in your cart, answer the program's questions and place the order. Your child is registered only once you reach the Order Confirmation page.

Applies to: Parents and guardians · All plans · Youth programs on organizations that take registrations through TeamSideline

Where: Your organization's website > Sign In, then My Account > Members > Enroll

Before you start

• Register on your organization's website, from its registration page or a program's Enroll button. The TeamSideline app doesn't have registration.
• Have your child's date of birth handy, and their grade if your organization asks for it. Programs often limit offerings by age or grade.
• Some programs ask for a photo or a document, such as a birth certificate or report card. Files can be up to 10 MB.

Step 1: Sign in or create an account

1. On your organization's website, click a program's Enroll button, or click Sign In.
2. Enter your Email and Password and click Sign In. If you don't have an account yet, click Create a new account, enter your own details as the parent or guardian (not your child's), and click Sign Up.
3. If you checked the text-alerts box with a cell phone number, you'll get a text with a 4-digit Activation Code. Enter it and click Validate, or click Skip.

Step 2: Add your child to your account

1. Go to My Account > Members. A new account opens this page for you.
2. Click Add Child.
3. Enter First Name, Last Name, Date of Birth and Gender, plus Player Grade and any other fields your organization requires.
4. Click Save. You'll see "New Child added."
5. Add each child the same way, then click Enroll.

Members is your own family, not a team roster. To add another parent or guardian, click Add Parent.

Step 3: Choose the program in your cart

Enroll opens your cart, Add Items To Your Cart.

1. Under Enrollee, choose your child. If they aren't listed, click Add Enrollee.
2. Choose the Enrollment Type, if it isn't already chosen for you.
3. Choose the Program.
4. Choose the Offering, such as an age group or division. For a camp, also choose the Session(s).
5. If Payment Options appears, choose how you'll pay, such as a payment plan.
6. Click Add Enrollment. The registration appears under Your Cart.
7. Repeat for each child. To take something out, click its Delete icon (Remove from Cart).
8. Click Proceed to Checkout.

Only the offerings your child can register for are listed: an offering for another age, grade or gender is left out. A full offering shows (FULL), or (WAITLIST) when the program keeps a waitlist.

Step 4: Answer the program's questions

Each registration gets its own page, titled with the program, offering and child's name. Depending on the program, it can ask for:

• A player photo. Choose it, crop it to the square and click Next.
• Your organization's own questions, including file uploads such as a report card or birth certificate.
• Special Requests (Coach or Player Requests).
• Medical Information and Emergency General Information, each with an Agreement to accept.
• Add-ons, such as a T-shirt, under Add-On To This Enrollment.
• Your organization's terms, such as a waiver or code of conduct, to accept.

Complete each page and click Next. The last one says "You are almost done!"

Step 5: Check out

1. On Checkout, check your name, address and phone under Billing Information.
2. If you have a coupon, under Have a Coupon Code? enter the Coupon Code (or choose your Assigned Coupon) and click Apply.
3. If your account has a credit, check Yes, apply my account credit to this order.
4. Enter your card: Name on Card, Credit Card Number, Expiration Date, Verification Number and Credit Card Zip Code. If your organization offers another payment type, you can choose it instead.
5. Click Place Order.

What you'll see: the Order Confirmation page with your Order Date and Order Number, and a confirmation email. If your total is $0, there are no payment fields: just click Place Order.

If it doesn't work

• "Players must have an assigned Player Grade." Your organization registers by grade. On My Account > Members, click Edit Member next to each child, choose the Player Grade, click Save, then click Enroll.
• "There are no available programs to enroll in at this time for this enrollee." Nothing is open for this child right now. Check the program's registration dates with your organization.
• The offering you want isn't listed. Check your child's date of birth, grade and gender on Members. If they're right, the offering doesn't fit your child or isn't open; ask your organization.
• "Player age does not match Offering age restrictions." or "Player grade does not match Offering grade restrictions." Choose another offering, or correct your child's date of birth or grade on Members.
• "Enrollee birthday is required. Navigate to the profile page and update before adding this enrollment to the cart." Add your child's date of birth on Members, then add the enrollment again.
• "This program is full and not accepting additional enrollments at this time." Ask your organization about openings or a waitlist.
• A message that your account owes an existing balance ("You need to pay this balance before you can place more orders."). Go to My Account > Order History and click Pay Balance, then come back to your cart.
• A file "exceeds the maximum of 10 MB. Please upload a smaller file." Upload a smaller file, for example a photo taken at a lower resolution or a scan saved as a smaller PDF.
• The photo picker shows nothing (for example, "Protected Storage is empty"). Save the photo to your device first, such as your Downloads or camera folder, or take a new photo, then click Select again.
• "The Billing Zip Code does not match your Credit Card Information. Please update and try again." Enter the zip code of the card's billing address.
• "You must first add items to your cart prior to checking out." Click Add Enrollment before Proceed to Checkout.
• "Login failed." See Why can't I log in to register, even after resetting my password? below.

Good to know

• The registration belongs to the child you choose as Enrollee. Typing another child's name into the questions doesn't change that: add that child under Members and register them separately.
• Nothing is saved until you click Place Order. A cart you leave isn't kept, and your organization can't see it, so if you closed your browser, start again.
• Some details can't be changed after you register ("Some fields cannot be edited after an enrollment has been placed."). Ask your organization to change them.
• To replace a file you uploaded, upload the new one. An optional file also has a Remove check box.
• If your organization charges a card processing fee, your cart says "Please note that each credit card order will incur a processing fee."
• Questions about the program itself, such as dates, teams, fees or refunds, go to your organization. Its email address is under Order Inquiries in your cart.
• Your registrations are under My Account > Enrollments, and your orders and payments under My Account > Order History.

Related articles

• Why can't I log in to register, even after resetting my password?
• How do I change my password?
• How to Edit Member Information
• How do I purchase an Add-On after I have already Registered?
• How to add Additional Parent to Account as an Admin