We understand that family dynamics can vary, and we want to ensure both parents have the access they need to stay informed and involved. Below are the different options available for divorced families to manage account and team site access.

Team sites contain important information such as schedules, chat, rosters, and more. These sites are created for each new enrollment and are automatically accessible by the parent who completes the enrollment, using their email address.

Option 1: Shared Account (Recommended)

If both parents are comfortable sharing a single account, this is the easiest way to ensure equal access. Both parents will be able to view and manage all team sites, account details, schedules, and communications.

No extra steps are required for future enrollments.

Option 2: Merge Two Separate Accounts

If each parent created their own account but would now prefer to use just one, we can merge the two. Merging accounts will:

• Combine enrollment history and team site access into one account

• Provide both parents with ongoing access to all team sites

• Eliminate the need to manually add a second parent each season

Here is a help article with steps on merging accounts

Option 3: Add Non-Enrolling Parent to Team Site (Workaround)

If parents prefer to maintain separate accounts, the non-enrolling parent will need to be manually added to each team site's roster to gain access.

Important notes:

• This must be done for every new season or enrollment

• The non-enrolling parent will only have access to the specific team sites they’ve been added to

• They will not have access to the enrolling parent's account or enrollment details

Need Help?

If you're unsure which option is right for your family or need help requesting a merge or roster addition, please reach out to our support team at support@teamsideline.com. We're happy to assist.