Raise

• Tips for a successful Raise campaign
• Create a Crowdfunding campaign
• Using the Raise Dashboard
• Sharing your Raise Campaign
• Reconciling Raise donations with Payrix deposits
• Raise campaign statuses and dates

General

• Site Down or Custom Domain Not Loading: Investigation Checklist & Default Subdomain Fallback
• Standard Company Info (Legal Name, EIN, Remittance Address, W-9)
• How to Sign In to TeamSideline
• Custom Domain Setup: Updating DNS Nameservers & Keeping Your Old URL Working
• USA Softball: All-Star Instructions
• USA Softball: Association Level Admins Information Registration Portal How-Tos

New Admin Training

• New Admin Training

Customers

• Duplicate Accounts: When to Merge, When to Add a Parent, and When to Escalate
• How to View All Customers on Your Site
• Managing Team Site Access for Separated or Divorced Families

• Volunteer Management
• Account Management

Facility Reservation

• Facility Management
• Facility Set-Up

Programs

• How to keep families together on rosters
• Roster sizes and missing teams in Smart Auto Assign
• How Smart Auto Assign uses your data
• How to review, commit, or reset a Smart Auto Assign proposal
• Troubleshooting Roster Assignments
• Roster Assignment FAQ

• Buy Items/Add-Ons
• Team Sites
• Registration/Programs
• Store/Donations
• Memberships

Schedules

• How to use TBD time slots
• How to lock games so Auto Resolve leaves them alone
• How to review an Auto Resolve proposed schedule
• Auto Resolve FAQ
• How to configure AI Auto Resolve Settings
• Scheduling Overview

• Creating Schedules
• Officials

Communication

• How to Sign Up for Google Workspace for Nonprofits
• "Bad" Email Filters & Broken Unsubscribe Links: Causes, Manual Fixes & Safe-Sender Tips

• Surveys
• Sending Communication

Content

• CMS: How to Create a Password-Protected Page in the Site Editor

• New Content Builder
• Site Images
• Site Pages
• Home Page Banner
• Page Edit
• News Items
• Calendar
• Downloads
• Entry Forms
• Image Rotators
• Configurations
• Content

Reports

• Which Report Should I Use? A Guide to TeamSideline Report Options

• Financial Reports
• Schedule Reports
• Enrollment & Roster Reports

Administration

• Admin Role: Fundraiser
• Setting Up Parent and Child Organizations

• Analytics & SEO
• Custom Fields
• Subscription
• Import Data
• Manage Admin Users

Credit Card Resources

• Changing Your Organization's Financial Administrator or Owner (Payrix)
• How to Void a Transaction (and How a Void Differs from a Refund)
• Payrix Account Verification & Payout FAQs
• How to Submit Payrix Verification
• What is a Payrix Adjustment?
• Fraud Protection on Your TeamSideline Payments