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How to Edit a Team Site Roster as Team Site Staff

  • Updated

As team staff, you add and edit people on your Team Site's Roster with Add To Roster and the Edit icon. How much you can change is set by your organization's Roster Edit setting, and on a Team Site your organization publishes, people who came from registration are added and removed by the organization.

Applies to: Team staff (Coach, Assistant Coach, Manager, Team Parent, Site Coordinator) · All plans · Team Sites, subject to your organization's Roster Edit setting

Where: Team Site > (your team) > Roster

What your organization lets you change

Roster Edit What team staff can do on the Team Site
Everything Add people with Add To Roster, edit anyone, and delete parents and the people added on the Team Site.
Limited Edit phone numbers, jersey number, position, photo, background and Privacy Required. Names, roles, Parent of and email addresses are read-only, and nobody can be added or deleted.
None No changes at all, not even to your own details. Only your organization's admins can change the roster.

Your organization chooses this under Programs > Configurations > Team Sites. On a team a coach created on TeamSideline, there's no such setting: team staff can do everything.

Add someone

  1. Sign in, open your team's Team Site and click Roster.
  2. Click Add To Roster.
  3. Enter First Name and Last Name.
  4. Under Role(s), tick one or more: Player, Manager, Coach, Assistant Coach, Team Parent, Site Coordinator, or Parent (youth teams only).
  5. In Email Address, enter the address the person signs in with. The team shows up for whoever signs in with that address, on the web and in the TeamSideline app.
  6. For a parent, choose their player in Parent of. Add players before their parents so they're in this list.
  7. If you like, add Phone 1 to Phone 3, Privacy Required, Jersey #, Position, Photo and Background.
  8. Click Save.

What you'll see: "This member has been added." Staff are listed under Staff, and players under Players with their parents below them. Nobody is emailed when you add them, so let them know with Communications > Send Communication.

Edit someone or add a role

  1. On the Roster, click the Edit icon (pencil) on the person's row.
  2. Change their details. To give someone another role, such as a parent who also coaches, keep their current role and tick the new one under Role(s).
  3. Click Save. You'll see "Member updated."

Remove someone

  • Click the red X on the person's row, then OK when you're asked "Are you sure you want to delete "(name)" from the Roster?". Removing a player also removes their parents, unless a parent is staff or has another child on the team.
  • Each parent listed under a player has their own red X, which removes only that parent from this team's roster.
  • Your own red X is grayed out, and so is the red X of registered players and volunteers who came from your organization's registration: the organization removes them.

Changing people who came from registration

On a Team Site your organization publishes, registered players, parents and volunteers are linked to their family accounts, and changes there flow to the Team Site. If you change one of them here:

  • A new name, email address or phone number applies to this Team Site only; your organization's records keep the old details. When an admin opens that person, an icon next to the field says "This field has been updated on the Team Site overriding the Organization information."
  • Don't change a registered person's email address here. It stops matching the address they sign in with, and the team can drop out of their app and website. Ask them, or your organization, to change the email on their family account instead.
  • A role that comes from registration stays even if you untick it. Ask your organization to change it.

Team Registration plus Roster programs

If you manage a team in a Team Registration plus Roster program, you build your team's registration roster on your organization's website, under Manage Rosters. The Team Site's Roster page is separate: someone you add there gets Team Site access only and isn't on your registration roster.

If it doesn't work

  • "You have attempted to add a duplicate email to this roster." Each email address can belong to only one person on a Team Site roster, registered people included. If the person is already on the roster, edit their entry and tick the extra role. Two people who share an address each need their own.
  • "You have attempted to add a duplicate team member to this roster. Please click the Cancel button below and update the currently existing Roster entry instead." Someone with the same name and email address is already listed. Edit that entry.
  • "Please make a 'Parent Of' selection for this Parent. If the Player is not in the Parent Of list, then add the Player first, and then add the Parent." Choose the player, or add the player first.
  • "When adding or modifying a Player, you cannot choose a Parent Of for that player." Untick Player, or set Parent of back to Select.
  • "You must have at least one staff role for yourself." You unticked your own staff role. Keep at least one.
  • "First Name is required.", "One or more roles is required.", "Please review the email address format. It does not appear to be in the correct format." or "The Phone 1 field appears to be incomplete." Fill in or correct that field. Phone numbers need all 10 digits.
  • Add To Roster is grayed out, with "Note: The Add To Roster button has been disabled by" your organization. Roster Edit is Limited or None. Use the Contact Us link in that note to ask your organization for the change.
  • There are no Edit or delete icons. Roster Edit is None, or the team's site has been archived.
  • You can't change someone's email address. Roster Edit is Limited, so team staff can't change email addresses. A parent can still change their own child's, or your organization can.

Good to know

  • A second parent who needs the team's messages and contact details goes on the roster as a Parent of the player, with their own email address. Relatives who only want to follow the team, such as grandparents, don't need a roster spot: families invite them with Family & Friends.
  • A gold lock next to an email address means that person has registered with TeamSideline. A red flag means the address is invalid or isn't accepting TeamSideline emails; correct it with Edit.
  • Print View makes a printable PDF of the roster, and Player Export downloads a spreadsheet of players with their jersey numbers and email addresses.
  • Privacy Required hides that person's phone numbers and email address from players and parents who aren't staff.

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