Overview

TeamSideline has sunsetted the legacy Survey feature (previously found under Communications > Surveys). As part of the move to the New Content Builder (Editor 2.0), the ability to link a survey directly within the communication editor is no longer available. Surveys and forms can still be created and shared — but through new tools described below.

This change supports the broader enhancements in the new content editor, which provides a more flexible content management experience.

Why Are My Old Survey Links Redirecting to the Home Page?

If you previously created a survey and emailed the link through Send Communications, recipients may now report that clicking the link takes them to your site's home page instead of the survey. This is expected behavior after the sunset: links tied to the legacy survey functionality no longer resolve to the survey and instead fall back to the home page.

If parents or members are seeing this, you will need to rebuild the survey using one of the replacement options below and share the new link.

Replacement Options

Option 1 — Built-In Form / Advanced Form Widget (Free)

The website editor includes a built-in Advanced Form widget that works well for simple surveys, feedback forms, questionnaires, registration follow-ups, and basic data collection.

1. Open your site in the TeamSideline Editor.
2. Navigate to the page where you want the survey displayed.
3. From the left panel, locate the Advanced Form widget and drag it onto the page.
4. Add and edit questions using field types such as Radio Buttons (single choice), Checkboxes (multiple choice), Dropdowns, Short Text, and Paragraph/Text Area.
5. Publish the page, then share the page's direct link with your audience.

For step-by-step instructions, see How to Create a Survey Using the Advanced Form Widget: https://support.teamsideline.com/hc/en-us/articles/50067802733083-How-to-Create-a-Survey-Using-the-Advanced-Form-Widget

Option 2 — Google Forms (Free)

Google Forms can be embedded directly into your website or linked externally, and is a great option for more advanced survey questions and detailed response tracking. If you want to send the survey through the TeamSideline communication system, Google Forms is generally the recommended option because you can paste the link into an email communication.

1. Create your survey in Google Forms.
2. Either embed it on a page in your site, or copy the shareable Google Form link.
3. To send it to specific people, go to Send Communications on your admin site map and include the Google Form link in the email.

Limiting Responses to Your Members

With either replacement option, a survey posted publicly on your website is open to anyone who visits the page. If you only want your actual players/members to respond, do not post the link publicly — instead share the link privately through Send Communications so it reaches only your selected recipients.

Frequently Asked Questions

Is there a direct one-to-one replacement for the old Survey feature? No. The replacement tools are alternatives rather than an exact replacement.

Possibly related existing article: New Content Builder: Form Widget Replacing Entry Forms — https://support.teamsideline.com/hc/en-us/articles/46231334794651-New-Content-Builder-Form-Widget-Replacing-Entry-Forms — That article covers Entry Forms being replaced by the Form Widget, not the Survey sunset specifically; this draft is still needed to address survey-specific questions and broken survey links.

Possibly related existing article: How to Create a Survey Using the Advanced Form Widget — https://support.teamsideline.com/hc/en-us/articles/50067802733083-How-to-Create-a-Survey-Using-the-Advanced-Form-Widget — A detailed how-to for one replacement option; this draft complements it by explaining the sunset and comparing options, so it is still needed.