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How to add, highlight and reorder News Items (Legacy content editor)

News Items are the announcements on a legacy website's News page. To post one, go to Content > News Items, click Add News Item, fill in the title and description, choose its settings and click Save, then click the item's eye icon so it turns green: a new News Item starts hidden unless you set Show Until. Check Show on Home Page to put it on your Home page too, and drag the rows to set their order.

Applies to: Org admins whose role includes News Items · All plans · Legacy content editor

Where: Content > News Items (Add News Item, or the Edit icon on an item's row)

Add a News Item

  1. Go to Content > News Items and click Add News Item. To change an item, click the Edit icon (pencil) on its row instead.
  2. Enter the News Item Title, up to 50 characters.
  3. Check Show on Home Page to show the item on your Home page as well as your News page. Leave it unchecked for the News page only. (Its tooltip calls it the Highlight box.)
  4. Type the News Item Description. It holds up to 3,000 characters counting its hidden HTML formatting; the counter at the bottom of the editor shows "Characters including HTML" and turns red over the limit. Enter starts a new paragraph; Shift+Enter starts a new line without the extra space.
  5. To add a picture, use News Item Image and, if the picture should open something when clicked, Image Link Type (see the table below).
  6. Set Display Date, Display Title and Display Countdown, and Show Until if the item should come down on its own.
  7. Click Save. You'll see "The News Item has been created." for a new item, or "The News Item has been saved."
  8. On the News Items list, click the item's eye icon if it's red, so it turns green and the item shows on your website.

To make words in the description a link to one of your pages, use the editor's Links drop-down: see How to link News Item text to a page (Legacy content editor).

The News Item's settings

SettingWhat it does
News Item ImageUpload a JPG, JPEG, PNG, GIF, BMP or HEIC file of up to about 10 MB, or click the library icon (Choose from Library), pick a picture and click Select. The page suggests 550 x 350 pixels ("Optimal size is 550w x 350h"). A picture of another shape opens the crop step: drag across the part to keep and click Crop. The rotate icons turn it, and Remove takes it off.
Image Link TypeWhat clicking the picture on your Home page opens: No Link (the default), Download, Entry Form, Features (Contact Us or Schedules), Page, or URL (a web address of up to 400 characters, in Link URL). Pick the item in the box that appears.
Open In New WindowYes opens the picture's link in a new browser tab. It appears once you choose a link type.
Display DateYes shows the date and time the item was last changed. Editing the item, or switching its Show on Home Page or eye icon, changes that date. No is the default.
Display TitleYes shows the News Item Title above the description. With No, the default, the title appears only in your News Items list.
Display CountdownYes adds a countdown to the Countdown To End Date and End Time, shown until that time passes. See To make a Countdown News Item.
Show UntilOptional End Date and End Time. Once that time passes (in your organization's time zone), the item is hidden automatically: it stays in your list with a red eye, and its Show Until is cleared. Saving an item with a Show Until date also makes it visible.
Image Style and Enable HoverOnly when your News Items Layout is Card (Content > Configurations > Site Layout): Centered or Stretched, and with Stretched, Enable Hover adds a hover effect to the picture.

Show, hide, reorder or delete News Items

Each row on the News Items list has these icons:

  • Show on Home Page (the box icon): a checked box means the item is on your Home page. Click it to switch.
  • Visibility (the eye): green shows the item on your website; red hides it but keeps it in your list. Clicking the eye also clears the item's Show Until.
  • Edit (the pencil): opens the item.
  • Delete (the red X): asks you to confirm ("Are you sure you want to delete the News Item" followed by its title) and removes it from your list. To take an item down for now, hide it with the eye instead.

To change the order, drag a row by the handle at its left to where it should go. Your website shows News Items in this order, and a new News Item starts at the top.

If it doesn't work

  • Your new News Item isn't on your website. New items start hidden: click its eye so it turns green. For the Home page, check that its Show on Home Page box is checked too.
  • A News Item disappeared on its own. Its Show Until time passed and it was hidden. Click its eye to show it again.
  • "You have exceeded the maximum text length for a news item (3000 characters)." The description, with its hidden HTML formatting, is too long. Shorten it, or clear formatting pasted from another program with the toolbar's Format Stripper, or put the details on a page and link to it.
  • "To save a News Item, you need to complete the News Item Title field." (or the same message for the News Item Description field). Fill in both before you click Save.
  • "You must enter a Link URL." or "You must select a Page to link." (or a Download, an Entry Form or a Feature). Choose what the picture should open, or set Image Link Type to No Link.
  • "To use Countdown, both the date and time must be filled out." or "To use Show Until, both the date and time must be filled out." Enter both the End Date and the End Time, or clear both.
  • Clicking the picture on the News page does nothing. A picture's link works on your Home page; on the News page the picture isn't a link. To link from the News page too, link words in the description.
  • Your Content menu has no News Items. Your organization uses Editor 2.0, which has no News Items: see CMS: What replaces News Items? Posting news and dated announcements.

Good to know

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