When sending communications through TeamSideline, you may need to include people who are not part of your normal communication lists. For example, you may want to send updates to sponsors, tournament contacts, clinic partners, board members, volunteers, or other outside contacts.
TeamSideline allows you to add these additional recipients in two ways:
- Add an individual Contact for a one-time or occasional email
- Create a Custom Contact List for groups of people you communicate with regularly
This allows you to include additional recipients on your communications without needing to add them as players, parents, or members of your organization.
Option 1: Add an Individual Contact When Sending a Communication
If you only need to include a few additional email addresses, you can add the contacts directly when creating your communication.
- Go to:
Communications > Send Communication - At the top of the page, click:
Add Contact - Enter the contact's information, including their email address.
- This will put that user into your "Personal Contacts" and will be available to be selected for future emails.
- Select your communication recipients.
- Complete and send your communication.
This option is best when:
- You only need to include a few additional recipients
- You are sending a one-time message
Option 2: Create a Custom Contact List
If you regularly send communications to the same group of people, you can create a Custom Contact List.
Examples:
- Sponsors
- Tournament contacts
- Clinic contacts
- Board members
- Volunteers
Create a Custom Contact List
- Go to:
Communications > Custom Contact Lists - Click:
Add Contact List - Create your contact list (for example, "Sponsors").
- Click:
Add Contact - Add the email addresses for the contacts you want included in the list.
Use a Custom Contact List When Sending a Communication
After your contact list has been created:
- Go to:
Communications > Send Communication - Select who you would like to send your message to.
- Select the checkbox for your Custom Contact List.
- Create and send your communication.
The contacts in the Custom Contact List will be included as recipients of the communication.
Which Option Should I Use?
| Need | Best Option |
|---|---|
| Add one or two additional email addresses | Add Contact from the Send Communication page |
| Send emails to the same group repeatedly | Create a Custom Contact List |
| Email sponsors for every tournament | Create a Sponsors Contact List |
| Send a one-time message to an outside contact | Add Contact |