Since TeamSideline does not natively host email addresses, we recommend setting up Google Workspace for Nonprofits as your email solution. Once your accounts are created, we can add them to your TeamSideline site for you.
Here's how to get started:
1. Sign Up for Google Workspace for Nonprofits
Visit Google Workspace for Nonprofits and apply for your free account. Please allow 2–14 business days for nonprofit verification.
2. Verify Your Domain
Once approved, Google will provide you with a TXT verification code. Since TeamSideline manages your DNS, simply send us that code and we'll add it to your DNS records on your behalf. Once we've confirmed it's been added, return to Google Workspace and click Confirm to complete verification.
3. Activate Gmail (MX Record)
Google will then prompt you to set up an MX record to route your email. Send us the details and we'll take care of adding that to your DNS as well.
4. Create Your Email Accounts
Once verified, log into admin.google.com and follow these steps:
- Go to Directory → Users
- Click Add new user
- Enter the username (email address)
- Set or auto-generate a password
- Share the login details with the user
- Repeat for each team, coach, or staff member
5. Update Your Reply-To Address in TeamSideline
Once your Google Workspace emails are active, you can set them as your reply-to address in TeamSideline communications:
- Go to Administration → Manage Users
- Add your new Google Workspace email address
- It will then appear as a selectable option in the Reply To dropdown when composing communications
If you have any questions along the way, don't hesitate to reach out — we're happy to help with any DNS updates or account configuration!