Sending Communication
- How to email or share your Free Agent list (Entry Form responses)
- Who do our emails come from? (From, Friendly Name, Reply To, Send As, custom sending domains)
- How to create and manage a Custom Contact List (add, import, remove, export)
- What do Communication Log statuses mean? (Pending, Processing, Processed, Sent, Error, Canceled, Paused)
- Can admins see team chat messages? (Team Site Chat Log)
- Email deliverability troubleshooting
- What happens when someone replies to a text message? (automated replies, STOP and HELP)
- How to send a text message to members (Send Communication)
- Email Best Practices for Better Delivery
- Which communication tool should I use? (email, text, announcements, App Chat)
- How to set up Google Workspace
- Does TeamSideline provide email accounts for our domain? (Mailbox options)
- How to allow a Parent Organization to send emails to your customers
- How to check whether an email was delivered or opened (Communication Logs)
- How to email teams a link to their schedule (coaches, players, or team contacts)
- How to get members to opt in to text messages
- How to email the people who registered for a program (Registrations - Current Programs)
- How do I email Coaches/Parents their Roster?
- How to email teams (Team Rosters, Team Contacts and Registrations lists)
- How do I add a PDF as an image?
- How do I insert an External Video?
- How to set up recurring email blasts in TeamSideline
- How to add attachments, links and videos to a communication
- How to create a hidden page only people with the link can see (Legacy content editor)
- How to send an email to Customers with a Balance
- Why do my league emails always show they are from customer.service@teamsideline.com?
- How do members stop (or restart) TeamSideline text messages?
- How to remove an email filter (red flag) as an admin
- How can I send a text message to my officials?
- How many emails and texts can we send? (communication credits by plan)