How do I make a payment using a credit card for my customer?

You can use the Admin Balance Payment function to process a credit card payment for a balance on a customer's account.

Once you are in the customer's account, click on Place Order.
On the Cart page you'll see a button which says Add Balance Payment.
Click the Add Balance Payment button, type in the amount to pay and click the Add button.
Click the Checkout button.
Enter the Payment Information, the Billing Information if different than the primary account member, and the Credit Card Information and click the Place Order button.
A confirmation email will be sent to the customer.

Note: If you don't want to send the confirmation email, uncheck Send Confirmation Email.

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