Member passes are a convenient way to manage access and privileges for your organization. This guide will walk you through the steps to activate and configure member passes for Volunteers.

Important: To utilize the Member Passes feature, it must first be enabled on your site. Please contact our support team at support@teamsideline.com to request activation. Our team will assist you in getting this feature set up and ready for use.

How to Create the Volunteer Member Passes on your site:

• Go to Programs > Configurations > Member Passes.
• Click the Add Member Pass button.
• Type in the Member Pass Name you want your Member Pass to be called and click the Add button.
• Select the Participant Type from the dropdown list. If you want this pass for Volunteers, select the Volunteer Type which you configured on the 2 Configuration page of your Program. 
• For the Subheader Field, select which field you want to use as the subheader on your Member Pass and click the Save button. Note: there can only be one subheader at a time. Note: You can now enter custom text in the Sub Header field for Member Passes when the “Custom Text” option is selected.
• To add fields to the Member Pass, click the Add Field button to select which fields you want to include on your Member Pass.
• Click the Save button after each addition. Note: there can be up to six Member Pass fields.
• If you go back to the Programs > Configurations > Member Passes page, you can click the icon to edit/add Standard Fields and Enrollment Field Items you want included on your Member Pass
  • Note: When adding Enrollment Field's to your Member Pass, make sure these Enrollment Fields are also added to the desired Program so this data can be collected. 

Enable the Member Pass for a Program:

• Go to Programs > Manage Programs and select the Program.

• On the 1 Setup page, select:

  • Enrollment Image = Yes, Required, New

  • Enable Member Pass = Yes

  • Select Member Pass = the name of your Participant Member Pass

• Click Save.

Note: You do not need to select the Volunteer Member Pass on the Program's 1 Setup tab. The Volunteer Member Pass will be viewable once a Volunteer Member Pass has been created for the desired Volunteer Type, and the Program has a Participant Member Pass enabled.

How to View a Member Pass for one Player/Volunteer: 

• Go to Customers > Account Management > Search and find a customer.
• Click on a customer's name to go to their Account Overview page.
• Click on the Enrollments tab.
• Click on the magnify glass icon for the player you want the Member Pass for.

How to View the Member Pass for entire Team:

• Go to Programs > Manage Programs and select the desired Program.
• Go to the 4 Rosters tab
• Select a Team
• Click the Print Member Passes button
• Now you will be able to print out the Member Passes for all the rostered players
• See below for an example of the Member Pass

Note: No Member Pass will show for a Volunteer if the Volunteer Type doesn't have a pass defined. For example, the program has Member Passes enabled, but there was not a Member Pass created for the Volunteer Type: Coach so anyone registered as a Coach will not have a Member Pass show for them.