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How to Edit Registration Information for an Existing Enrollment

  • Updated

If you need to update information after a registration has already been completed, you can edit the existing enrollment for a Player Registration, Volunteer Registration, or Team Registration.

This may be needed when you need to:

  • Correct a mistake entered during registration
  • Update player or volunteer information
  • Change registration answers or enrollment fields
  • Move someone to a different offering
  • Update a team name after registration

Administrators can update enrollment information from the customer's account.

Edit an Existing Enrollment

  1. Go to: Customers > Account Management > Search
  2. Search for the name of the person who completed the registration.
  3. From the search results, click the person's linked name to open their account.
  4. Select the Enrollments tab.
  5. Locate the enrollment you want to update and click the pencil icon to edit.

  6. Click Save to apply the changes.

    The updated information will now be reflected on the enrollment record.

Update Registration Information

From the Edit Enrollment page, you can update the following information:

Change the Offering

Use the Offering dropdown menu to select a different offering.

Examples:

  • Move a participant to a different program
  • Correct the selected registration option

Update Enrollment Fields

Update any available enrollment fields with the new information.

Examples:

  • Player information
  • Volunteer information
  • Registration questions
  • Custom enrollment answers

Change Team Name

For team registrations, update the Team Name field with the new team name.

Note: If this is for a Team + Roster Registration type, make sure you are editing the team enrollment and not the roster enrollment.

Frequently Asked Questions

Can I edit a registration after someone has completed checkout?
Yes. Administrators can update existing enrollments through the customer's account.

Can I change player registration answers after registration closes?
Yes, if the enrollment fields are available for editing, administrators can update the information from the Edit Enrollment page.

Can I move someone to a different program after registration?
Yes. Use the Offering dropdown on the Edit Enrollment page to change the offering.