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Member Passes (Player Passes)

  • Updated

Applies to: Organizations using the Member Passes feature.

If you're looking for information about player passes, membership cards, volunteer passes, digital player cards, roster passes, or printing player passes, this article covers everything you need to know. In TeamSideline, these are officially called Member Passes.

Member Passes allow you to create digital or printable identification cards for players, volunteers, coaches, or other participants. Passes can display participant information, enrollment details, photos, membership status, custom fields, and (if enabled) Card Tracking information.

Before You Begin

The Member Passes feature must be enabled on your organization.

If Member Passes are not available, contact support@teamsideline.com to request activation.

Status Bar (Workflow, Membership, or Card Tracking)

If your organization uses the Workflow, Membership Module, or Card Tracking, each Member Pass displays a colored status bar.

  • Green = All required steps are complete.
  • Red = One or more required items are incomplete.

This provides staff with an easy way to verify eligibility at a glance.

Create a Member Pass (Player Pass Template)

  1. Go to Programs > Configurations > Member Passes.
  2. Click Add Member Pass.
  3. Enter a Member Pass Name.
  4. Click Add.
  5. Select the Participant Type.
    • For volunteer passes, select the appropriate Volunteer Type.
  6. Choose the Subheader Field that will appear beneath the participant's name.
    • Only one subheader can be displayed.
    • You may also select Custom Text to enter your own subheader.
  7. Click Save.

Add Information to the Pass

  1. Click Add Field.
  2. Select the fields you want displayed.
  3. Click Save after each addition.

A Member Pass can display up to six fields.

You can also edit an existing pass from Programs > Configurations > Member Passes.

Enrollment Fields

If you add Enrollment Fields to a Member Pass, those same Enrollment Fields must also be included in the Program so the information is collected during registration.

Card Tracking Information (Optional Upgrade)

If your organization has the Card Tracking upgrade, you can display Card Tracking information such as:

  • Card Count
  • Card Expiration Date

If a participant has been suspended, their Member Pass automatically displays a red "Suspended" banner.

Card Tracking is an optional feature. Contact support@teamsideline.com if you'd like to add it.

Enable Member Passes for a Program

  1. Go to Programs > Manage Programs.
  2. Open the desired Program.
  3. Go to the 1. Setup page.
  4. Set Enrollment Image to Yes, Required, or New.
  5. Set Enable Member Pass to Yes.
  6. Select the Member Pass template to use.
  7. Click Save.

If your Member Pass displays Enrollment Fields, be sure those fields have also been added to the Program.

View a Player Pass or Volunteer Pass

To view an individual Member Pass:

  1. Go to Customers > Account Management > Search.
  2. Find the customer.
  3. Open their Account Overview.
  4. Select the Enrollments tab.
  5. Click the magnifying glass next to the participant.

Print Player Passes for an Entire Team

  1. Go to Programs > Manage Programs.
  2. Open the Program.
  3. Select the 4. Rosters tab.
  4. Choose a Team.
  5. Click Print Member Passes.

This prints passes for every rostered participant on that team.

Print Player Passes for an Entire Program

This feature is available with the reporting upgrade.

  1. Go to Reports > Report Viewer.
  2. Select Member Passes from the report list.
  3. Choose the Member Pass template.
  4. Select the Program.
  5. Click Preview.
  6. Print the passes.

If this report is unavailable and you'd like to add it, contact support@teamsideline.com.

Frequently Asked Questions

What is a Player Pass?

A Player Pass is TeamSideline's Member Pass feature. It provides a printable or digital identification card for players, volunteers, coaches, or other participants.

Can I print player passes?

Yes. You can print passes for:

  • An individual participant
  • An entire team
  • An entire program (reporting upgrade required)

Can I customize what appears on a player pass?

Yes. You can choose:

  • Participant fields
  • Enrollment fields
  • Photos
  • Subheader text
  • Custom subheader text
  • Card Tracking fields (if enabled)

Why isn't my enrollment information showing?

Enrollment Fields only appear if those fields have also been added to the Program during registration.

Why does a player pass show a red banner?

If your organization uses Card Tracking, suspended participants automatically display a red Suspended banner on their Member Pass.

Can volunteers have Member Passes?

Yes. Member Passes support both players and volunteers.