Member passes are a convenient way to manage access and privileges for your organization. This guide will walk you through the steps to activate and configure member passes, ensuring your members enjoy seamless access while you efficiently manage their benefits.
Important: To utilize the Member Passes feature, it must first be enabled on your site. Please contact our support team at support@teamsideline.com to request activation. Our team will assist you in getting this feature set up and ready for use.
1. Create the Member Passes on your site.
- Go to Programs > Configurations > Member Passes.
- Click the Add Member Pass button.
- Type in the Member Pass Name you want your Member Pass to be called and click the Add button.
- For the Subheader Field, select which field you want to use as the subheader on your Member Pass and click the Save button. Note: there can only be one subheader at a time.
- To add fields to the Member Pass, click the Add Field button to select which fields you want to include on your Member Pass.
- Click the Save button after each addition. Note: there can be up to six Member Pass fields.
- If you go back to the Programs > Configurations > Member Passes page, you can lick the
icon to edit/add Items you want included on your Member Pass.
- Note: currently only one Member Pass is available at a time per site.
2. To use the Member Pass for a Program.
- Go to Programs > Manage Programs and click on the name of the Program.
- Go to the 1 Setup page.
- Select Enrollment Image = Yes, Required, New.
- Select Enable Member Pass = Yes.
- Set Select Member Pass = the Member Pass name you want to use for this program.
- Click the Save button.
3. View a Member Pass.
- Go to Customers > Account Management > Search and find a customer.
- Click on a customer's name to go to their Account Overview page.
- Click on the Enrollments tab.
- Click on the magnify glass icon
for the player you want the Member Pass for.
This is a feature part of the Premium Package. If you are interested in learning more about upgrading to the Premium Package, please email support@teamsideline.com.