How to create an individual (youth or adult) registration program

To create an individual registration program, go to Programs > Manage Programs, click Add Program and choose Youth Registration, Adult Registration or Youth & Adult Registration. Then fill in 1 Setup, add your offerings on 2 Configuration, check 3 Preview and turn on the program's visibility.

Applies to: Admins · All plans (Update Multiple Offerings and payment plans: Enhanced, Elite and Enterprise) · Youth Registration, Adult Registration and Youth & Adult Registration programs

Where: Programs > Manage Programs > Add Program

Before you start

Have these ready:

Dates: when registration opens and closes, including any early or late registration period, and the dates of the first and last game, practice or class.
Fees: the price of each offering (for example, each age group or division), and any early or late fees.
Enrollment fields: anything else you want to ask, such as school, shirt size or experience. You don't need fields for the parent's name, address, email and phone, or the player's name, birth date and gender: families enter those when they create their account.
Volunteer roles you want parents to sign up for, such as Coach, and any background check.
Terms & Conditions families must accept, and any add-ons (required or optional items, such as a uniform).

Which registration type?

Youth Registration: parents register their children. Parents can also sign up as volunteers or sponsors. This is the only type with Tiered Pricing.
Adult Registration: adults register themselves. It has no volunteer or sponsor sign-up.
Youth & Adult Registration: one program with offerings for children and offerings for adults.

Youth Camp Registration, Team Registration and Team Registration plus Youth or Adult Roster Registration are set up differently; see Related articles.

Step 1: Add the program

Go to Programs > Manage Programs and click Add Program.
Registration Type, choose Youth Registration, Adult Registration or Youth & Adult Registration.
In Sport, choose the sport. A league is created and linked to the program automatically. If your sport isn't in the list, select Other or closest Sport option.
Youth Registration only: in Pricing Type, choose Standard Pricing (one price per offering, with optional sibling discounts and early or late fees) or Tiered Pricing (prices by registration date and by the number of children in the order. Does not allow for coupon codes or Payment Plans).
Click Next.

You can't change the Registration Type or the Pricing Type after this step. To use a different one, add a new program.

Step 2: Fill in 1 Setup

Enter the Program Name.
In Program Season, enter the year and choose the season.
Enter the Program Description, up to 2,500 characters including formatting.
A default Program Image is filled in. To use your own, click Remove and upload an image, or click the library icon (Choose from Library) to pick a stock program image.
In Program Duration, set Starts (first game, practice or class) and Ends (last game).
Under General Settings, set what you need, for example Enrollment Image (ask for a photo), Age Validation Type (age or grade limits; not offered in Youth & Adult Registration programs), Sibling Discount Type, Sibling Discount Amt and Max $ Per Family (Youth Registration with Standard Pricing), Multiple Payments (Partial Pay or Payment Plans) and Order Copy To (email addresses that get a copy of each order).
Tiered Pricing only: under Registration Pricing Tiers, enter at least the Start Date and the 1 Child price on the first row and the End Date on the last row.
Optional: under Max Enrollments/Waitlist, limit enrollments for the whole program and turn on a waitlist.
Click Save.

What you'll see: "Program has been saved." and the program's 2 Configuration page opens.

Step 3: Add offerings and other settings (2 Configuration)

Under Offerings, click Add Offering.
Enter the Offering name (for example, an age group) and the Regular Reg. Fee. In a Youth & Adult program, also choose the Enrollment Type: General/Adult or Player/Youth.
In Reg. Duration, set Starts and Ends. Each takes a date and a time on the hour in your organization's time zone, so registration can open at a set hour, for example 7:00 PM on opening day.
Optional: set Max # of Enrollments (leave it blank for no limit), an Early Reg. Fee with its Early Reg. Duration, or a Late Reg. Fee with its Late Reg. Duration.
If using Age Validation, set the Age Restriction Action, Age As Of Date, and age or birth-date range (From/To) for the offering, or select the Grade Validation or Player Grade value(s) if your program uses grades. The Age Validation Type must be saved on 1 Setup first, or these fields won't appear.
Click Add. Repeat for each offering.
Work down the page and add what your program needs (see the table).

In Tiered Pricing programs, offerings have no fees or dates of their own: the tiers on 1 Setup set them. To set the same registration dates or Max # of Enrollments on several offerings at once, use Update Multiple Offerings (Enhanced plan and higher).

Section on 2 Configuration	What it's for
Payment Plan Setup (button under Offerings)	Payment plan options, when Multiple Payments is set to Payment Plans
Add-Ons	Required or optional items families buy with the registration (Click Manage Add On to Create, Click Add Add-On to add to Program)
Frequently Asked Questions	Questions and answers shown with the program (Add FAQ). Edit Order Receipt Text changes the text on the order receipt.
Enrollment Fields	Your own questions (Add Enrollment Field, Add Separator). Create the fields first under Programs > Configurations > Enrollment Fields.
Custom Sections	Ready-made sections set up by TeamSideline (Youth and Adult Registration). These cannot be modified.
Terms & Conditions	Terms families accept when they register (Click Manage T & C to Create, Click Add T's & C's to add to Program)
Volunteers and Sponsorships	Roles such as Coach, and sponsorships, that parents can sign up for (Youth and Youth & Adult Registration)
Coupons	Discount codes (Add Coupon). Not available with Tiered Pricing.
Program Access	Private registration links (Add Access)

Note: For specific steps on how to add these items, use the linked help articles below.

Step 4: Preview the program

Click 3 Preview.
In Preview Of, choose 1. Program on Home Page, 2. Register to Cart Pages or 3. Enrollment Page.
For the enrollment page, choose the enrollment type, the offering and New or Returning, then click Preview.

Step 5: Make the program visible

Go to Programs > Manage Programs.
Click the program's red eye icon (Toggle Visibility) so it turns green.

New programs start hidden. Once the program is visible, families can register for each offering from its Reg. Duration Starts time; before then they see Not Open Yet.

If it doesn't work

"A Sport is required." Choose a Sport before you click Next.
Adult Registration or Youth & Adult Registration is grayed out on Add Program. Your admin role doesn't include that registration type. Ask the admin who manages your organization's admin roles.
"Please enter a Program Description.", "Program Image is required." or "Program Duration End Date must be after Start Date." Fill in or correct the field named.
"Max # of Enrollments has been set on one or more offerings." Set the limit on the program or on its offerings, not both.
"To add an Offering, you need to complete the "Offering" field." or a similar message about the Regular Registration Duration. Fill in the offering name and both Reg. Duration dates.
"Start and End times must be on the hour." Choose a time such as 7:00 PM, not 7:30 PM.
Payment Plans isn't in the Multiple Payments list. The program uses Tiered Pricing, your plan doesn't include payment plans (Enhanced plan and higher), or recurring payments aren't turned on for your payment gateway.
There's no Coupons section. Tiered Pricing programs can't use coupon codes.
"You cannot show this program because there are no Offerings configured." Add at least one offering, then turn on visibility.
The eye icon is grayed out. The program's Pgm Status is Closed because its Program Duration has ended, or your admin role can't change program visibility.
An adult can't be registered for an adult offering. Adult Registration offerings, and the adult offerings of a Youth & Adult program, are offered only to the parents on a family account. Someone added to the account as a player isn't offered them. Add the adult to the account as a parent (Add Parent), or have them create their own account.

Good to know

You can change the Sport later on 1 Setup, unless an official has already been assigned to one of the program's events.
A program's Pgm Status changes to Closed when its Program Duration Ends date arrives.
To reuse last season's setup, copy the program instead of reusing the same program or starting over from scratch.
Admins can still register someone in a hidden program, or after registration closes, with Place Order on the customer's account.
After registration, put players and coaches on teams with Assign To Roster on the program's 4 Rosters page.

Search

Welcome to Support