A Payrix Adjustment is a manual correction or modification made to a transaction or settlement amount in your Payrix account. Below are the most common reasons you may see an adjustment:

• Chargebacks – When a cardholder disputes a transaction, Payrix may apply an adjustment to reverse or modify the original payment amount.
• Returned Transactions – If a payment is returned (e.g., a failed ACH or bank transfer), an adjustment will be applied to reflect the reversal.
• Fees or Corrections – Adjustments can reflect processing fees, errors, or other manual corrections made by Payrix to your account balance.
• Dispute Resolutions – If a chargeback is resolved in your favor, an adjustment may be applied to restore the funds to your account.

You can review your adjustment activity in two places:

1. In TeamSideline, navigate to Reports > Report Viewer to review your settlement reports.
2. Log in to your Payrix account at payments.teamsideline.com to view transaction-level details.

For more information, please email support@teamsideline.com.