This article explains how merchants or administrators can complete the required verification process in Payrix to activate or maintain payment processing capabilities.

Overview

Payrix requires identity and business verification before enabling full payment processing. This process helps ensure compliance with financial regulations, reduces fraud risk, and confirms the legitimacy of the business.

Verification typically includes submitting business details, ownership information, and supporting documentation.

Depending on your account type, Payrix may request supporting documents and this request will come through the TeamSideline support team who will send you an email request with a link to upload the documents.

Business Verification Documents

• Articles of Incorporation or Organization
• Business license
• IRS EIN confirmation letter (CP 575 or equivalent)

Identity Verification Documents

• Government-issued photo ID (passport or driver’s license)
• Proof of address (utility bill or bank statement, typically within 60–90 days)

Bank Verification Documents

• Voided check OR
• Bank letter confirming account ownership

After submission:

• Standard review time is typically 1–3 business days (may vary)
• Additional documentation may be requested if clarification is needed
• You may receive email notifications or dashboard alerts for updates

If changes are requested, return to the verification section and upload the updated documents as instructed.