Your organization may require you to upload documents for a player, such as:

• Birth Certificate
• Medical Form or Medical Clearance
• Report Card
• Other verification documents

You can upload these documents from your organization's TeamSideline website.

Important: Document uploads must be done in a web browser. This process is not available in the TeamSideline mobile app. You do not have to use a desktop computer, a phone or tablet browser works just fine, but you must use the website rather than the app.

Before You Start

• Sign in to your account on your organization's TeamSideline website.
• Have the document saved on the device you're using.
• The documents you can upload are determined by your organization. If you don't see the document field you need, contact your organization.

How to Upload a Document

Where you upload documents depends on how your organization collects player information.

Option 1: Edit the Player Profile (This is to upload the document via the Player's account)

1. Sign in to your organization's TeamSideline website.
2. Go to My Account > Members.
3. Click the Edit (pencil) icon next to the player's name.
4. Upload the required document(s).
5. Click Save.

Option 2: Edit an Enrollment (This is to upload the document via the Player's enrollment)

Some organizations collect documents as part of a registration.

1. Sign in to your organization's TeamSideline website.
2. From the User Site Map page, click the Edit Enrollments button.
3. The Enrollments page displays a table of all enrollments on your account, including the enrollee, program, and offering for each.
4. On the Enrollments page, find the enrollment you want to update.
5. Click the pencil icon for the desired enrollment to edit.
6. The Enrollment page opens on the Edit tab, showing the Program Specific Information for that enrollment.
7. Update any fields as needed. For fields that require a file, click Select to choose the file from your device.
8. Click Save to apply your changes.

Note: If you're unsure which option to use, contact your organization.

Can't Find the Upload?

Documents are uploaded from My Account, not Team Sites.

Selecting a team under Team Sites opens team information shared by coaches or team administrators. It is not where player documents are uploaded.

Troubleshooting

Q: I don't see a document upload field.

A: Your organization may not have enabled document uploads for that player or registration. Contact your organization for assistance.

Q: The Edit button is grayed out.

A:Try signing out and back in, then try again.

Q: I don't see Members or Enrollments.

A: Make sure you're signed in with the correct account. If the option is still missing, contact your organization.

Q: My file won't upload.

A. Try attaching the file again. If the file is too large it will not load, try taking a screen shot of the image or document and uploading that. If the problem continues, contact your organization.

Need Help?

Your organization decides:

• Which documents are required
• Where documents are uploaded (Member Profile or Enrollment)
• Which document fields are available

If you have questions about what to upload or can't find the correct upload option, please contact your organization directly. TeamSideline Support assists organization administrators rather than individual participants.