To add someone to a published Team Site or change their details, open the team site from the program's 5 Team Sites page, click Roster, and use Add To Roster or the Edit icon. Someone you add there is on that team site only, so register players and staff and assign them to the team instead when they belong on your program's roster.

Applies to: Org admins · All plans · Team Sites published from a program's 5 Team Sites page

Where: Programs > Manage Programs > (program) > 5 Team Sites > house icon (Open Team Site) > Roster

Add on the team site, or register and assign?

Team Sites you publish from 5 Team Sites are linked to your program (Team Sync): on 5 Team Sites, a published team shows an orange link icon at the end of its row. People who are registered and assigned to the team appear on its Team Site automatically, and later changes in the program reach it without publishing again. Use Add To Roster on the team site only for people who just need team site access, such as an extra contact or a coach who signs in with a different email address.

How to open the team site's roster

1. Go to Programs > Manage Programs and click the program's name.
2. Click 5 Team Sites.
3. On the team's row, click the house icon (Open Team Site). It shows only once the team's site is published, and the team site opens in a new browser tab.
4. On the team site, click Roster.

The image below shows the house icon that opens a published team's Team Site from the 5 Team Sites page.

How to add someone

1. Click Add To Roster.
2. Enter First Name and Last Name.
3. Under Role(s), tick one or more: Player, Manager, Coach, Assistant Coach, Team Parent, Site Coordinator, or Parent (youth teams only).
4. In Email Address, enter the address the person signs in to TeamSideline with. The team shows up for whoever signs in with that address, on the web and in the TeamSideline app.
5. For a parent, choose their player in Parent of. Add the player first.
6. Optional: Phone 1 to Phone 3 with a phone type, Privacy Required, Jersey # (up to 3 characters), Position, Photo and Background.
7. Click Save.

What you'll see: "This member has been added." Staff are listed under Staff, and players under Players with their parents below them. Nobody is emailed when you add them: to let them know, send a message from the team site's Communications menu (Send Communications). A gold lock next to an email address means that person has registered and can see the team's calendar and events.

How to edit or remove someone

• Edit: click the Edit icon on the person's row, make your changes and click Save. You'll see "Member updated."
• Remove: click the red X (Delete). When you're asked "Are you sure you want to delete "(name)" from the Roster?", click OK. Removing a player also removes their parents unless a parent is staff or the parent of another player on the team.
• People who came from registration: their red X is grayed out. Remove them in the program, on Assign To Roster or by canceling the enrollment with Remove from Roster set to Yes.
• Changing a registered person's name, email address or phone number here changes this team site only; your organization's records keep the old details. An orange broken-link icon next to a field means it was changed on the team site ("This field has been updated on the Team Site overriding the Organization information."). To change a registered person's email address, change it on their family account in Customers > Account Management instead: an email address changed only on the team site no longer matches their sign-in, so the team drops out of their app and web view.
• A role that comes from registration, such as Player or a volunteer's Coach role, stays even if you untick it here. Change it in the program.

If it doesn't work

• "You have attempted to add a duplicate email to this roster." Each email address can belong to only one person on a team site's roster, so two parents who share an address, or a player and parent with the same address, can't both use it. Give the second person their own address. If the person is already on the roster, edit their entry and tick the extra role instead.
• "You have attempted to add a duplicate team member to this roster. Please click the Cancel button below and update the currently existing Roster entry instead." Someone with the same name and email address is already on the roster. Edit that entry.
• "Please make a 'Parent Of' selection for this Parent. If the Player is not in the Parent Of list, then add the Player first, and then add the Parent." Choose the player in Parent of, or add the player first.
• "When adding or modifying a Player, you cannot choose a Parent Of for that player." Untick Player, or set Parent of back to Select.
• "First Name is required.", "One or more roles is required.", "Please review the email address format. It does not appear to be in the correct format." or "The Phone 1 field appears to be incomplete." Fill in or correct that field. Phone numbers need all 10 digits.
• There's no house icon on the team's row. The team's site isn't published yet. Publish it on 5 Team Sites first.
• There's no Add To Roster button, or no Edit and Delete icons. The team site has been archived, and an archived roster can't be changed. Or you're on that team's roster yourself, for example as a parent, with the email address you sign in with: the team site then treats you as that member rather than as an admin. Ask another admin to make the change.
• A coach can't see the team. The team shows up for whoever signs in with the email address on their roster entry. If the coach registered under another account or email address, add them with Add To Roster as Coach or Assistant Coach using the address they sign in with, or have them register under their own account and assign that registration to the team.
• Someone you removed in the program is still on the team site. They were added on the team site itself. Delete them there with the red X.

Good to know

• Opening a team site from 5 Team Sites adds you to it as League Administrator, which doesn't show on the roster. As an admin you can add, edit and delete people whatever your organization's Roster Edit setting is. That setting, under Programs > Configurations > Team Sites, controls what coaches and other team staff can change: with Limited or None, they see "Note: The Add To Roster button has been disabled by" your organization.
• Privacy Required hides that person's phone numbers and email address from players and parents who aren't staff.
• Jersey # and Position show on the team site roster, and the team site's Player Export includes the jersey number. Your organization's roster reports read jersey numbers from registration fields instead.
• For grandparents and other followers who don't belong on the roster, use Family & Friends instead.

Related articles

• How Team Sync works: what flows from registration to team sites, and when
• Team Site settings explained (Programs > Configurations > Team Sites)
• How To Publish Team Sites for Individual Registration
• How to assign players and coaches to teams (Assign To Roster)
• How to Edit a Team Site Roster as Team Site Staff
• How to Create Rosters with Jersey Numbers and Jersey Sizes
• How to add Family & Friends to your teams (and what they can see)