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New Admin Training - Team Registration plus Roster Registration (Youth and Adult)

  • Updated

This training page is for new admins who run Team Registration plus Youth Roster Registration or Team Registration plus Adult Roster Registration programs. Read the articles below in order, and share the video with your players and parents. In both programs, team managers register their teams and invite their players, and each player (or a youth player's parent or guardian) registers and pays through that invitation.

Applies to: New admins · Enhanced, Elite and Enterprise plans · Team Registration plus Youth Roster Registration and Team Registration plus Adult Roster Registration programs

Where: Programs > Manage Programs > Add Program; then the program's 2a Team Configuration, 2b Roster Configuration and 4 Rosters pages

How these programs work

  1. You add the program and choose Team Registration plus Youth Roster Registration (players are children, registered by a parent or guardian) or Team Registration plus Adult Roster Registration (adult players register themselves).
  2. You set the team fee and team registration dates on 2a Team Configuration, and the player fee and player registration dates on 2b Roster Configuration. Then you make the program visible.
  3. Team managers register their teams on your website.
  4. Each manager adds players with Add to Roster under Manage Rosters, and each player is emailed an invitation.
  5. The player, or the parent of a youth player, accepts the invitation and registers. A check mark then shows in the roster's Enrolled column.
  6. Managers click Submit when their roster is ready. You lock rosters and put teams in divisions on the program's 4 Rosters page.

Training articles, in order

  1. How to create a Team Registration plus Youth/Adult Roster Registration program: set up the program, its team and roster offerings, and the Coach volunteer type.
  2. Team Registration process: how to run a Team Registration program from setup to divisions: the season at a glance, through locking rosters and assigning teams to divisions.
  3. Team managers: how to register your team and invite players: send this one to your team managers.
  4. Team managers: give your coach access to edit the roster: how a manager adds a coach who can manage the roster too.
  5. Admins: add a player to a Team Registration plus Roster team: enroll a player yourself, or invite them from the team's roster.
  6. How to lock a team roster (Open, Submitted and Locked statuses): what each roster status means and how to lock a roster when it's final.

Video to share with players and parents

Tip: click the Full Screen icon in the lower right corner of the video to watch it full size. For the same steps in writing, send Parents and players: how do I get added to a team roster?

Add a player to a team yourself

You can put a player on a team from the team's roster, the same way a manager does:

  1. Go to Programs > Manage Programs, click the program and click 4 Rosters.
  2. Click the team's name.
  3. Click Add to Roster.
  4. Enter the First Name and Last Name, choose the Role and enter the Email. In a youth roster program, enter the email address of the parent or guardian who will register the player: the field's note reads "Enter the Parent or Guardian Email Address who will register this player." Enter the Date of Birth if it's asked for.
  5. Click Add.

What you'll see: the player is on the roster and is emailed the roster invitation. When they register, a check mark shows under Enrolled. To enroll the player yourself instead, use Place Order, as Admins: add a player to a Team Registration plus Roster team explains.

If a player registered a team of their own by mistake, from the program's Enroll button instead of an invitation, cancel that team registration first (see How to cancel an enrollment and refund the card), then add the player to the right team's roster.

If it doesn't work

  • The two Team Registration plus Roster types are grayed out on Add Program. They come with the Enhanced, Elite and Enterprise plans, and your admin role must include Team/Player Registration.
  • A player sees "Registration has been closed for the Program you are trying to register for. If you have questions, contact your Team Manager." or "Registration has not opened yet." Check the roster offering's Reg. Duration on 2b Roster Configuration.
  • A player sees "This roster invitation is for a different user." They signed in with another account. They sign in with the email address the invitation was sent to.
  • "The date of birth is not within age requirements for this Offering." The player is outside the offering's age range. Check the birth date you entered.
  • There's no Add to Roster button on the team's roster. The roster is locked. Unlock it with its lock icon on 4 Rosters, add the player, and lock it again.

Getting help

  • Our Support Team can help if you get stuck: email support@teamsideline.com, or click Help > Contact Support in the admin side menu. If our support process doesn't meet your needs, ask support to escalate your question to your onboarding manager.
  • More short training videos are under Help > Online Training.

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